SWIPEBY reviews — a selection
A representative selection of third-party SWIPEBY reviews pulled from G2 and Google Business — chosen to span small-business and mid-market operators, named restaurants and verified-anonymous reviewers, praise and critical notes. Every review on this page links back to its original source.
For the full body of reviews, visit SWIPEBY on G2, Capterra, or Indeed directly.
- Reviews in this selection
- 14
- Average in this selection
- 5.0 / 5
- From G2
- 8 (5.0 avg)
- From Google
- 6 (5.0 avg)
From G2 — 8 reviews in this selection · 5.0 avg
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"Amazing company with the best support."
"Customer Service. Always willing to stop in and help us. Account Managers are amazing. 3.6 to a 4.4 in 5 months." (Google rating improvement)
Critical note preserved: "features take a few months to really see value. Still well worth the wait."
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"Easy to Use, Boosted Takeout Sales with Seamless Toast Integration"
"Ease of use. Growth of takeout sales. Toast Integration, no middleman. It solves the problem that I don't have enough time to focus on all the tasks of my business. Swipeby has taken over social media, all my reviews, marketing, phone calls, and my website and online ordering. Because it is all AI, I don't have to even set up anything or interact with it much. I just see the results."
Critical note preserved: "While we never needed urgent support, we have seen late on the weekends it can be a bit slower."
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"Boosts Efficiency with Outstanding Features"
"I use SWIPEBY for online ordering and appreciate how it speeds up the order process. It's great for saving money on hiring a marketing team, thanks to features like handling Facebook posts. The customer service is pretty good whenever I have an issue. I like the curbside pickup features that include notifications between us and customers. Setting up with SWIPEBY was pretty easy because their employees stay in touch step by step to help set up the account."
Critical note preserved: "I find it easy to get lost when trying to put all their features in place. Simplifying the steps for new customers would be helpful."
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"Effortless Marketing with Stellar Customer Reach"
"I like SWIPEBY because it saves me time and labor, helping me reach out to more customers effectively. The ability to retain customers is a standout feature for me. The phone service is great; it answers calls efficiently, saving on labor costs and offers excellent upsell opportunities with AI integration."
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"Highly Responsive Support That Helps Our Business Succeed"
"The organization is very responsive when it comes to data and changes. It's reassuring to know they are always working to support the success of our business."
Critical note preserved: "There isn't much I would change overall, but adding menu items and modifiers in the merchant portal can feel cumbersome at times. Hopefully, the AI posts will eventually stop looking like blatant AI posts."
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"Beautiful Restaurant Websites Make Ordering a Breeze"
"I love the user experience to order pickup or delivery from restaurant's websites. Not only that the websites look beautiful! Spending more money on ordering pickup and delivery meals through third party delivery services is painful especially in the current financial. Being able to spend less money and still get the same food makes life so much easier for me. Also, I love the fact that the food comes to me quicker than just relying on DoorDash."
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"Swipeby has been an invaluable partner to our online ordering that has far exceeded our expectations"
"Swipeby has been extremely helpful in responding to online reviews as well as increased our online ordering sales in less than a year. They are super easy to work with and extremely responsive to inquiries. Their online review system has helped our google interaction and we have really noticed how much our guests like to be heard and responded to. They are constantly adding new features and continually working to improve their offerings."
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"Overall recommended"
"The ease to setup new locations and change our menu on the fly is extremely helpful for us. They enabled us to offer an app platform for ordering quickly without much help from us. This gave us an online ordering presence and seamlessly integrated our current menu options."
From Google Business — 6 reviews in this selection · 5.0 avg
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"Game changing platform for our pizzeria. Within a few month we ranked higher on Google Maps and ChatGPT, their AI remarketing directly impacted take out sales. 10/10! Support is fast not that we need it much. Integration with TOAST POS made everything easy too."
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"SWIPEBY has been fantastic for my business! We have doubled our online ordering market! Their team is hands on and extremely easy to work with! I highly recommend!"
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"I highly recommend Swipeby. The onboarding process was quick, we love our new website and their social media AI has saved us a lot of money and time."
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"Emily always responds back immediately, and always finding solutions to make my business grow to the max, and keep me updated are things that we can do to increase sales and maximize customers interest to return. Her value alone, is priceless !!!! If they had an Infinity star rating, she would get it !!!"
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"Easy to communicate with a real person, I can edit the menu easily by myself, always there to help!"
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"Great experience. 10/10 recommend"