TL;DR. A verified mid-market restaurant operator (51–1000 employees) gave SWIPEBY 5/5 on G2 in February 2025. Concrete outcome: increased online ordering sales in less than a year. Also reported meaningful improvement in Google review interaction and guest satisfaction from the review-response system.
"An invaluable partner to our online ordering that has far exceeded our expectations."
What does the reviewer like best about SWIPEBY?
"Swipeby has been extremely helpful in responding to online reviews as well as increased our online ordering sales in less than a year. They are super easy to work with and extremely responsive to inquiries. Their online review system has helped our google interaction and we have really noticed how much our guests like to be heard and responded to. They are constantly adding new features and continually working to improve their offerings. Super easy to install and get up and running. Highly recommend Swipeby."
What does the reviewer dislike?
"Nothing. From the top down they are well run and helpful."
What problems is SWIPEBY solving?
"They are great at answering our Google reviews. Easy online ordering system and integrates with our POS system easily."
Why this review matters
This is one of the few mid-market reviewer testimonials in the catalog — most SWIPEBY G2 reviewers are small-business (≤50 employees). The mid-market segment matters because it validates that SWIPEBY scales up beyond single-location independents, and because mid-market operators have more discretion to compare platforms before choosing.
Two specific outcomes worth pulling out: (1) "increased online ordering sales in less than a year" — a meaningful financial KPI, particularly for a 51–1000 employee operator; (2) "helped our google interaction" — reinforces the review/reputation flywheel theme that shows up in other operator reviews (Mark B.'s 3.6→4.4 rating improvement, Ariel Murray's Google Maps + ChatGPT ranking gains).
Source
This review is hosted on G2. Read the original: